Talking with prospective moving companies is one of the most important steps in having a successful relocation. When a moving provider checks all the boxes before you work with them, they are less likely to make mistakes during the relocation.

However, it’s important to ask the right questions if you want to ensure you are working with the correct company. This article will help you pick the right moving provider by providing several questions you should ask.

How Long has Your Company Been in Business?

Experience is the most important characteristic you should look for in a moving company. When a moving company has been in business for several years, they have likely fixed some common mistakes they make in the beginning.

Can You Tell Me About Your Facility?

A moving company’s facility will tell you a lot about its capabilities and its stability as a moving business. You can assess a company’s storage space and determine if they have the storage requirements that meet your needs.

What Are Some Of Your Accolades and Affiliations?

When you want to know if a company has dependable service, you should check their accolades as a business. Industry trade groups and van line affiliations will showcase their network within the industry.

Can I See Feedback From Previous Customers? 

Customer feedback from a trustworthy source is the best way to see what it’s like to work with a moving company. You can learn more about how a business operates and see if it received a positive experience. Ask to see some samples of past customers' opinions about the service. 

Can you Explain the Steps you Take to Protect my Property?

A moving company should always have the customer’s property in mind when hauling their belongings. Professional moving companies will have standard operating procedures that residential movers use to ensure your property remains undamaged. Some of these precautions include wrapping woodwork and doorways.

Can you Explain the Claims Process in the Event my Items get Damaged?

Unfortunately, there is always a chance an item arrives damaged during relocation. Professional moving companies will always have a claims process that ensures customers can quickly claim damages from the move. The moving provider should also explain Released Value Protection vs. Full Value Protection.

Can you Explain your Pricing Policies?

Moving providers should always have an easy-to-understand pricing policy that includes what goes into the calculation. If a moving company provides optional services like packing or storage, they should provide the prices of the service.

Work With Hawaii’s Trusted Moving and Storage Company

Coleman Hawaii Movers is a top-rated moving and storage company that takes pride in quality service. We have a team of experienced local and long-distance movers that handle your items with care during the relocation process.

Contact us today to schedule a free quote for your moving service. Call to speak with a specialist or fill out the online quote form.